Cancellation & Refund Policy

We strive to provide the best experience for our guests. Please review our fair and transparent cancellation terms:

• Free Cancellation: Up to 24 hours before the tour start time for a full refund.

• Late Cancellation: Cancellations made less than 24 hours before the tour will incur a 50% charge to cover transportation and guide fees.

• No-Show: No refund will be provided for no-shows.

• Weather Conditions: In case of unsafe weather conditions (e.g., high winds for boat trips), we offer a full refund or free rescheduling.

For group bookings (3+ people), special terms may apply. Please contact us via WhatsApp for details.

WhatsApp: +20 100 221 2407

Email: gino.sultan@gmail.com